Do not wait, the collection process should be initiated immediately
When phone collection has failed, the pre-legal collection process should be undertaken. This is a systematic combination of successive steps involving written and phone reminders at predetermined time intervals. Once debtors have been sent written reminders to pay their debts, they are called again. The phone numbers are initially provided by the clients, but they can also be found in public phone directories or obtained using other legally permissible sources of addresses and phone numbers. Pre-legal collection depends on the sums involved and due dates and may take between 30 and 90 days.